Question 1

How long does account recovery take?

Accepted Answer

Most recoveries are completed within 3-7 days. Basic tier: 24h response, Premium: 12h response. Complex cases may take up to 14 days depending on platform response times.

Question 2

What is your success rate?

Accepted Answer

We have a 95% success rate with over 500+ accounts recovered. Our expert team specializes in Instagram, Facebook, Gmail, TikTok, and other platform recoveries.

Question 3

Which platforms do you support?

Accepted Answer

We support Facebook, Instagram, Gmail, TikTok, YouTube, Twitter/X, WhatsApp, Snapchat, LinkedIn, Telegram, Yahoo Mail, Outlook, and other social media and email platforms.

Question 4

How much does account recovery cost?

Accepted Answer

Basic Recovery starts at KES 2,000 with email guidance and chat support. Premium Recovery costs KES 3,000 with done-for-you priority support and 12-hour response time.

Question 5

Is payment secure?

Accepted Answer

Yes, all payments are processed securely through IntaSend, a certified payment processor. We support M-PESA, cards, and bank transfers.

Question 6

Can you help if my email was also hacked?

Accepted Answer

Yes! We specialize in email recovery including Gmail, Yahoo, and Outlook. We can recover both your social media and email accounts.